Privacy Policy | Master Reset Method

Last updated: 15 December 2025

This Privacy Policy explains how The Master Reset Method (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website, engage with our content, or use our services.

We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Master Reset Method provides mentoring, educational content, digital products, and personal development support for women navigating major life transitions.

2. What Personal Data We Collect

We may collect and process the following personal data:

Information you provide directly

Name
Email address
Contact details
Information shared via contact forms, booking forms, or email correspondence
Any information you voluntarily provide during mentoring sessions or enquiries

Information collected automatically

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Cookies and similar technologies

3. How We Use Your Personal Data

We use your data to:

Provide and manage our services
Respond to enquiries and communications
Deliver mentoring sessions, programs, or digital products
Process payments and bookings
Improve our website and user experience
Comply with legal or regulatory obligations

We only process your data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have explicitly agreed (e.g. signing up to emails)
Contract – where processing is necessary to deliver a service you have requested
Legal obligation – where required by law
Legitimate interests – where necessary to operate and improve our business, provided your rights are not overridden

5. Marketing Communications

If you opt in to receive emails or updates from us:

You can unsubscribe at any time using the link in our emails
We will never sell or share your data with third parties for marketing purposes

6. Data Sharing

We may share your data with trusted third parties only where necessary, such as:

Website hosting providers (e.g. Wix)
Payment processors
Scheduling or booking platforms
Email marketing providers

All third parties are required to handle your data securely and in compliance with data protection law.

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Data is stored securely and only retained for as long as necessary to fulfil the purposes for which it was collected, or to meet legal requirements.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us using the email above.

9. Cookies

Our website uses cookies to improve functionality and user experience. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

For more details, please refer to our Cookie Policy (if applicable).

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.

12. Contact

If you have any questions, concerns, or complaints about how your personal data is handled, please contact: Contact@masterresetmethod.com

If you believe your data protection rights have been infringed, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).